To export and animated model from 3DS Max, export it manually in Collada:

  1. In 3DS Max, open the 3D model view.

 

2. Then go to “File” > “Export” >Export non native file formats.

 

3. Then select”Autodesk Collada” or OBJ-Exporter.

 

4. Finally, find and zip the dae. file and textures (or the obj file and the material) and upload the .zip file onto Augment manager.

Read the article “Adding a 3D model manually” to find out how to upload the model manually.

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